Whitmor's customer service team welcomes the opportunity to speak directly with any purchaser who requires assistance with a product or who simply has any question whatsoever pertaining to a Whitmor product. You may contact Whitmor toll-free at 888-944-8667 or via email at customer [email protected]. Whitmor 36 Pair Over-the-Door Shoe Rack in White: 36-pair over-the-door rack for shoes Easy no tool assembly Whitmor over-the-door shoe rack has durable resin sides with non-slip coated steel bars Holds up to 36 pairs of shoes Unique flip up feature on the Whitmor 36-Pair Over-the-Door Resin Shoe Rack in White allows use for high-tops, boots or other tall designs of footwear Model #6486-1746-WHT Questions about the Whitmor 36-Pair Over-the-Door Resin Shoe Rack in White product or assembly? Call Whitmor toll free: 1-888-944-8667 About Whitmor Whitmor is a leading supplier of storage, organization, garment care and laundry accessory products. Established in 1946, Whitmor is a fourth generation family owned and operated business based in Southaven, Mississippi. It is Whitmor's commitment to provide its customers with value, innovation, outstanding customer service, high ethical standards and quality products that enable users to simplify and enhance their quality of life. Whitmor's customer service team welcomes the opportunity to speak directly with any purchaser who requires assistance with a product or who simply has any question whatsoever pertaining to a Whitmor product. You may contact Whitmor toll-free at 888-944-8667 or via email at customer [email protected].